Some of a case manager's most common duties include:įinding appropriate clinical care teams best suited to each patient's needsĬoordinating care with a patient's clinical teamĪssessing patients for necessary care or changes to current care plansĬoordinating with social services to aid in assessing and administering careĬoordinating with insurance companies or other financial services to pay for careĪnalyzing the clinical team's methods and decisions to ensure they fit with patient care goalsĪdvocating for patients while communicating with medical, financial or social servicesĬoordinating the transfer of patients or patient care from one team or facility to anotherĪssessing the ethics and legality concerning patient careĬontributing to the academic study of long-term health care Still, a case manager may find they have as many responsibilities as they do patients, as each case might require its own individualized duties. Though each patient requires their own specific care, many case manager duties apply to most of their clients. This helps the healthcare professionals correctly diagnose and treat the patient's conditions. Instead, they work to ensure that all those who administer that care have the same knowledge of each patient's individual case. They often work with patients with long-term or chronic illnesses, ensuring that these patients receive effective care.Īs the name implies, a case manager is a managerial role, and they do not administer clinical care directly to a patient themselves. What is a case manager?Ī case manager is a specialized social worker and healthcare professional who oversees and coordinates the continued care of clinical patients. In this article, we discuss what a case manager is, what their primary duties are and how to become one. Understanding what a case manager does can help you decide if this career path is the right one for you. Often, these patients find help through a case manager, a social worker who specializes in coordinating care for illnesses or injuries that require long-term or individualized treatment. In the medical field, some patients require care that spans various teams and facilities.
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